academy

Guides, video walkthroughs, and training resources for Drakontas administrators and operators. New content is added regularly.

New Additions

← Back to all topics

The latest videos and documents covering what's new in DragonForce.

Video DragonForce Platform Overview Introduction to the latest features and capabilities of the DragonForce platform.
Video New Mobile Features Walkthrough Discover the newest mobile app features and enhancements.
Video Command Center Updates Explore recent updates and improvements to the Command Center interface.
Video Advanced Collaboration Tools Learn about new tools for enhanced team collaboration and coordination.

Quick Start Guides

← Back to all topics

Learn the basics of DragonForce to get started on the Mobile or Web app immediately.

Video Getting Started with Mobile App Quick start guide to installing and using the DragonForce mobile application.
Video Getting Started with Command Center Introduction to the DragonForce browser-based Command Center.
Video Quick Start Setup Guide Essential setup steps to get your DragonForce system operational quickly.
PDF Mobile Application Complete guide to using the DragonForce mobile application on iOS and Android devices.
PDF Web Application Comprehensive reference for the DragonForce browser-based Command Center interface.
PDF Site And Department Administration Guide to configuring sites, departments, and organizational structure in DragonForce.

Mobile App

← Back to all topics

Guides covering the tools and capabilities of the iOS and Android versions of DragonForce.

Video Mobile App Installation & Setup Step-by-step guide to installing the DragonForce mobile app on your device.
Video Mobile Navigation & Interface Tour Comprehensive walkthrough of the mobile app interface and navigation.
Video Using Groups & Incidents on Mobile Managing Groups and Incidents from your mobile device in the field.
Video Mobile Push-to-Talk Features How to use push-to-talk communication features on the mobile app.
Video Location Tracking & Mapping Using GPS tracking and map features in the mobile application.
Video Mobile Messaging & Alerts Sending and receiving messages and alerts through the mobile app.
Video Media Capture & Sharing Capturing and sharing photos, videos, and audio from the field.
Video Mobile App Offline Mode Operating the mobile app in low-connectivity or offline environments.
Video Advanced Mobile Features Explore advanced mobile features for power users and administrators.
PDF Mobile Application Complete guide to using the DragonForce mobile application on iOS and Android devices.
PDF Groups And Incidents How to create, manage, and collaborate within Groups and Incidents.

Web App

← Back to all topics

Guides to the DragonForce browser-based Command Center.

Video Command Center Interface Overview Complete tour of the DragonForce Command Center web interface.
Video Dashboard Configuration & Widgets Customizing your Command Center dashboard with widgets and views.
Video Real-Time Monitoring & Tracking Monitor live operator positions and incident status from the Command Center.
Video Map & GIS Integration Using mapping tools and GIS layers in the Command Center.
Video Command & Control Features Leveraging command and control capabilities from the web interface.
Video Multi-Screen Display Setup Configuring Command Center displays for multi-monitor EOC environments.
Video Video Feed Management Managing live video feeds from field operators in the Command Center.
Video Communication Tools Overview Using messaging and communication features from the Command Center.
Video Advanced Command Center Workflows Best practices and advanced workflows for Command Center operations.
Video Incident Management Dashboard Managing incidents and operations through the Command Center dashboard.
PDF Web Application Comprehensive reference for the DragonForce browser-based Command Center interface.
PDF Groups And Incidents How to create, manage, and collaborate within Groups and Incidents.
PDF Exporting Objects Instructions for exporting data objects from DragonForce for external use.
PDF Archived Groups Reports Generate and review reports from archived Groups and past operations.
PDF Forms Reporting Create and manage custom forms and their associated reports.
PDF Location Reports Generate location-based reports from operator tracking data.
PDF Message Reports Export and analyze message history and communication logs.

Reporting Tools

← Back to all topics

Create you after-action report from the data generated by the DragonForce collaboration tools.

Video Generating After-Action Reports Step-by-step guide to creating comprehensive after-action reports.
Video Timeline & Event Reporting Creating timeline reports with event data and operator activity.
Video Data Export & Report Formats Exporting reports in various formats for analysis and documentation.
Video Custom Report Builder Building custom reports with specific data fields and filters.
Video Report Analytics & Insights Analyzing report data to gain operational insights and improvements.
PDF Archived Groups Reports Generate and review reports from archived Groups and past operations.
PDF Forms Reporting Create and manage custom forms and their associated reports.
PDF Location Reports Generate location-based reports from operator tracking data.
PDF Message Reports Export and analyze message history and communication logs.

Administration

← Back to all topics

Guides to User, Department, Site, and External Location Administration.

Video Admin Console Overview Complete walkthrough of the DragonForce administration console and settings.
Video User & Role Management Managing users, roles, and permissions across your organization.
PDF Factory Settings Overview Overview of default factory settings and system configuration baselines.
PDF Site And Department Administration Guide to configuring sites, departments, and organizational structure in DragonForce.
PDF Icons Management Customize and manage map icons and visual identifiers in DragonForce.
PDF Quick Text Messages Management Configure predefined quick-text messages for rapid field communication.
PDF Status Settings Management Set up and manage operator status options and availability indicators.
PDF Departmental Business Logic Capabilities Configure department-specific workflows, rules, and business logic.
File External Location Icons Palette of standard icons used for external locations.
File Default Annotation Icons Palette of default annotation icons used on the DragonForce map.
File DragonForce Mobile Releases Download the latest DragonForce Android application (APK) or access previous releases.

Best Practices

← Back to all topics

Helpful ideas about how to get maximum situational awareness and command & control.

Video Operational Best Practices Proven strategies for maximizing situational awareness and team coordination.
PDF Groups And Incidents How to create, manage, and collaborate within Groups and Incidents.
PDF Exporting Objects Instructions for exporting data objects from DragonForce for external use.

Accessories

← Back to all topics

Supported headsets, BlueTooth buttons, and other devices.

PDF PTT Button Pairing Instructions for pairing push-to-talk buttons with DragonForce mobile devices.
PDF PTT Button Configuration User Guide Complete guide to configuring and customizing PTT button functionality.
PDF Supported Bluetooth Headsets Compatibility list of supported Bluetooth headsets and audio devices.

Need something we haven't documented yet?

Your Customer Success contact can point you to the right resource — or build one with you.

Contact Support