4.3 | Department & Admin Roles

New users are assigned Department Roles. Each role grants different capabilities to the user. This area is used to set the department membership for the user. The user can be assigned to a single department, multiple departments, or to unassigned users.


To assign department roles simply tick the box next to the preferred position and click the check mark at the bottom to save changes.


Role Descriptions

Department Membership

Member – user is a member of the selected department

Department Roles

View Department Resources – Can view department resource files

Create Groups – Can create groups in this department

Create Incidents – Can create incidents in this department

View & Message all Groups/Incidents – Can view and message all groups and incidents in this department

Manage all Groups/Incidents – Can view and manage all groups and incidents in this department

Manage Department Forms – Can view and manage submitted forms

Manage Lone Workers – Can use the lone worker tools to set user check-in settings and view user check-in status

Manage Department Resources – Can view and change department resource files

Run Message Log Reports – Can generate reports of user and group message history

Run Location Log Reports – Can generate reports of user and group location history

Department Manager – Can log into the department administrator web app to provision department users

Cross-Department Roles

Send Text Messages to Members – Can send messages to users in departments linked to this one who also has this permission

View Location of Members – Can track location of members in linked departments

Add Members to Groups – Can add users from departments linked to this one to groups in this department

Admin Roles

The Admin Roles tab allows the administrator to provide a new user access
to the tools and settings associated with each listed administrative role.


To assign admin roles simply tick the box next to the preferred position and click the checkmark at the bottom to save changes.